Reconciliation Specialist

Location: Remote opportunities are available only in Alabama, Arkansas, Arizona, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Missouri, North Carolina, Nebraska, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, or Virginia. Work schedule: Monday-Friday, 8:00 AM-5:00 PM.

Company

hirify.global develops evidence-based behavioral health, autism treatment, education, and caregiver support solutions, serving customers worldwide.

What you will do

• Reconcile electronic clearinghouse payments and post manual payments across Rethink, Tebra, and Azalea billing platforms.
• Review and interpret EOBs, ERAs, insurance portals, and payor contracts.
• Enroll in ERAs and monitor enrollment requests to reduce manual payment posting.
• Identify underpayments and overpayments and coordinate resolution with Customer Billing Advocates and accounts receivable teams.
• Communicate payment trends and monitor key work-performance metrics.
• Maintain HIPAA-compliant confidentiality and support billing-related special projects.

Requirements

• High school diploma or equivalent.
• 1-2 years of payment posting experience.
• Experience in ABA billing.
• Experience using insurance company websites and portals.
• Professional phone skills, exceptional attention to detail, critical thinking, and strong communication skills.
• Positive attitude and willingness to learn.

Nice to have

• Experience in speech, occupational therapy, or mental health billing.
• Experience billing major commercial insurers and state Medicaid programs.
• Experience with Azalea, Kareo, Rethink, Waystar, Trizetto, or Availity.
• Proficiency with Microsoft Office and Google Docs/Sheets.
• At least one year of office experience.

Culture & Benefits

• Full-time hourly employment with Monday-Friday working hours.
• PTO and vacation days after a 90-day introductory period.
• Paid holidays.
• Health, dental, and vision benefits.
• 401(k) plan with matching.
• Inclusive workplace committed to equal opportunity and reasonable accommodations.