IT Technician (Networking)

Location: Primarily remote, with required onsite visits to client locations in Woodmere and Queens, New York. Must live within commuting distance of Woodmere, NY and Queens, NY.

Company

hirify.global is a fast-paced managed service provider delivering remote and onsite IT support for client environments.

What you will do

• Provide remote helpdesk support for workstations, printers, peripherals, and vendor-specific hardware and software.
• Visit client locations in Woodmere and Queens for cabling, equipment deployments, hardware moves, and network installations.
• Run, terminate, and test Cat5e/Cat6 cabling, including patch panels, keystones, and wall jacks.
• Install and configure wireless access points, switches, routers, firewalls, and related network hardware.
• Troubleshoot Windows, Active Directory, Microsoft 365, LAN, WAN, VPN, and connectivity issues.
• Maintain documentation in ConnectWise and IT Glue while coordinating with internal teams, vendors, and end users.

Requirements

• 2–4 years of hands-on IT support experience, including onsite work.
• Experience running and terminating network cable, installing access points, and working with network hardware.
• Working knowledge of switching, IP addressing, DHCP, DNS, LAN, WAN, VPNs, routers, and firewalls.
• Familiarity with Windows and Microsoft 365, plus RMM and PSA tools.
• Ability to work independently, communicate clearly with end users and executives, and prioritize in a fast-paced environment.
• Ability to use ladders, work with drop ceilings, and lift equipment up to 50 lbs.

Nice to have

• Managed service provider experience.
• Healthcare experience.
• ConnectWise experience and certifications such as A+, Network+, or BICSI.

Culture & Benefits

• Primarily remote work with onsite client support as needed.
• Medical, dental, life, and long-term disability insurance.
• FSA and HSA options, plus a 401(k) match.
• Generous paid time off and mental health days.
• Paid certification assistance.