Inside Sales Representative, SME & Growth (Fintech)

Location: Auckland, New Zealand

Company

Airwallex provides an AI-native financial operating system and infrastructure for global payments, serving businesses across international markets.

What you will do

• Manage small-business leads end to end, from initial contact and information collection through qualification and closing.
• Contact customers, understand their needs, explain product value, and support a positive customer experience.
• Develop prospect relationships through effective questioning to assess interest and viability.
• Maintain activity and contact information in the CRM and support reporting.
• Collaborate with stakeholders to improve workflows, client onboarding, and compliance.
• Share customer and market insights with Growth, Marketing, and other cross-functional teams.

Requirements

• 1–2+ years of successful sales experience.
• Excellent interpersonal, phone, and email communication skills.
• Strong interest in technology and/or financial services.
• Ability to work toward KPIs and operate independently in a hyper-growth environment.
• Bachelor’s degree or equivalent.
• Ability to collaborate with colleagues across diverse global offices.

Nice to have

• Startup experience.
• Fintech experience.

Culture & Benefits

• Join the early New Zealand team and contribute to a growing local market.
• Work with a globally distributed organization across multiple offices.
• Collaborate with teams focused on supporting small and medium-sized businesses in the global economy.
• Operate in a fast-moving environment with an emphasis on curiosity, ownership, and first-principles decision-making.