Inbound Business Development Representative, SME & Growth (Fintech)

Location: Auckland, New Zealand

Company

Airwallex provides an AI-native financial operating system and regulated infrastructure for global payments, serving businesses across international markets.

What you will do

• Manage small-business leads end to end, from initial contact and information collection through qualification and closing.
• Speak directly with customers, understand their needs, explain product benefits, and communicate Airwallex’s value proposition.
• Develop prospect relationships through effective questioning to assess interest and viability.
• Maintain activity and contact information in the CRM and support reporting efforts.
• Collaborate with stakeholders across the business to improve workflows, client onboarding, and compliance.
• Share customer and market insights with Growth, Marketing, and other cross-functional teams.

Requirements

• 1–2+ years of successful sales experience.
• Excellent interpersonal, phone, email, and written communication skills.
• Strong interest in technology and/or financial services.
• Customer-focused approach with the ability to resolve inquiries and deliver a strong customer experience.
• Self-starter able to operate in a hyper-growth environment and collaborate with diverse global offices.
• Bachelor’s degree or equivalent.

Nice to have

• Startup experience.
• Fintech experience.

Culture & Benefits

• Join the early New Zealand team during a period of rapid market growth.
• Work with colleagues across diverse global offices.
• Operate in a fast-moving environment focused on curiosity, good judgment, and first-principles thinking.
• Contribute to products supporting SMEs in the global economy.