Business Systems Lead (Fintech)

TL;DR

Business Systems Lead (Fintech): Leading high-impact Salesforce projects from inception to completion, ensuring alignment with strategic goals and measurable results with an accent on Salesforce Service Cloud. Focus on technical strategy, platform improvement, and project deliverables in a fintech environment.

Location: Remote Canada

Salary: $102000 - $142000 CAD

Company

hirify.global is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

What you will do

• Own and optimize Salesforce as the primary CRM.
• Set technical strategy for the team, aligning with critical business projects.
• Collaborate across teams to ensure technical sustainability and manage risks.
• Maintain and support integrations between Salesforce and core systems like Snowflake and Amazon Connect.
• Develop and enforce best practices for system governance, security, and data integrity.
• Drive excellence and automation in DevOps using Salesforce Devops Center and/or GitHub actions.

Requirements

• 5+ years of experience in Business Systems Engineering, Software or Enterprise Applications, preferably in fintech, SaaS, or high-growth tech.
• Deep expertise in Salesforce (certifications preferred: Salesforce Admin, Advanced Admin, Platform App Builder, Developer I).
• Experience implementing and improving Salesforce platform observability and availability best practices.
• Experience with Salesforce Service cloud functionality such as, Case Management, Knowledge Base, Omni-Channel, and Service Console configurations.
• Strong understanding of data modeling, reporting, and analytics, with experience leveraging Snowflake for business intelligence.
• Hands-on experience with JIRA, Notion, and Agile methodologies.

Culture & Benefits

• hirify.global covers all premiums for all levels of health care coverage for you and your dependents.
• Generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• An employee stock purchase plan enabling you to buy shares of hirify.global at a discount