Account Manager - Hotels (Hospitality)

Location: In person at the New York City headquarters, New York, NY

On-target earnings: $90,000–$120,000 per year, commensurate with experience.

Company

hirify.global operates a hospitality marketplace that provides day access to luxury hotel experiences and connects guests with more than 2,700 partner hotels and resorts.

What you will do

• Build and expand a portfolio of hotel partners, from new lead through active partnership.
• Maintain consistent communication with hotels and achieve KPI-based targets.
• Identify opportunities to increase partner revenue and performance through best-practice guidance, data insights, and product upselling.
• Support hotel partners responsively and assist with onboarding, account setup, and page creation.
• Develop onboarding and training materials and conduct product demonstrations and webinars.
• Collaborate with Sales, Product, and Marketing while staying current on the product and its technology roadmap.

Requirements

• Bachelor’s degree.
• 3–5 years of relevant experience in the hospitality and travel industry.
• Experience using a CRM such as Salesforce.
• Strong prioritization, time management, organization, attention to detail, and project management skills.
• Ability to work proactively with fast-changing technology, solve problems creatively, and learn new systems quickly.
• Passion for closing deals, developing customer relationships, and building trust with hotel partners.

Nice to have

• Experience working at a startup.
• Additional startup or hospitality experience, including relevant startup experience from another industry.

Culture & Benefits

• Health, dental, and vision insurance with company contributions toward monthly premiums.
• Stock option plan.
• 401(k) plan.
• Unlimited paid time off.
• Annual hirify.global credit for access to participating hospitality experiences.
• Energetic, collaborative startup environment with a small but growing team.