Senior Associate (AI Strategy & Operations)

Location: New York City, United States; in-person work at the office 4 days a week

Salary: $130,000–$180,000 per year, plus equity and benefits

Company

AI company building agents and workflow solutions for housing and healthcare, helping organizations reduce manual work, costs, and administrative friction.

What you will do

• Develop positioning and messaging for AI products and capabilities.
• Analyze win/loss trends, customer feedback, and market dynamics to refine value propositions.
• Design and build automated nurture, onboarding, and retention programs.
• Track engagement performance through data and dashboards to improve pipeline acceleration and customer lifetime value.
• Execute product launches across positioning, delivery, and coordination with Product, Sales, and Customer Success.
• Create sales decks, one-pagers, training materials, and contribute to growth and market expansion discussions.

Requirements

• 3–5 years of experience in management consulting, investment banking, strategy and operations, growth, or a generalist role at a high-growth startup.
• Ability to structure ambiguous problems, make decisions with imperfect information, and execute independently.
• Strong written and verbal communication for product narratives, presentations, and executive materials.
• Comfort with both strategic thinking and technical execution, including building the systems required to deliver the strategy.
• Ability to build cross-functional relationships and influence without authority.
• Willingness to work in person at the New York City office 4 days per week.

Culture & Benefits

• High-autonomy, fast-paced environment with responsibility for end-to-end execution.
• Medical, dental, and vision premiums covered at 100%.
• Equity, 401(k) benefits, commuter benefits, and fitness and home services stipend.
• Fully paid parental leave, unlimited vacation, and paid holidays.
• Collaborative in-office environment with meals provided.
• Relocation packages are available.