Director, Launch Team (Drones)

Location: US Remote; approximately 30% travel required for customer engagements, field activities, deployments, team onsites, and company events.

Annual base salary: $195,000–$229,500, plus equity and benefits.

Company

hirify.global develops autonomous flight technology, drones, and hardware and software solutions for utility inspection, public safety, national security, and other aerial applications.

What you will do

• Lead Senior Managers and develop the Launch Team management structure while maintaining readiness standards during rapid growth.
• Own customer readiness and time-to-launch across dock programs, including capacity planning, launch reviews, readiness gates, escalation paths, and deployment sequencing.
• Build and maintain the readiness playbook covering site readiness, policy and public approval, flight readiness, documentation, and operational handoff.
• Coordinate customers and internal stakeholders across Sales, Solutions Engineering, Deployment Engineering, Legal, Policy, Product, Engineering, and Customer Success.
• Represent customer needs internally and ensure clean post-launch handoffs with configuration, policy commitments, and readiness status documented.

Requirements

• 8+ years of experience in customer-facing operations, deployment, implementation, or project delivery, including work in public safety or regulated environments.
• 2+ years leading leaders, including experience managing managers or a team requiring a second management layer.
• Experience guiding customers or agencies through public approval processes, privacy and data retention policies, public comment, or community engagement.
• Experience building organizations and repeatable processes during rapid growth and ambiguity.
• Knowledge of capacity models, forecast discipline, and resource allocation, with strong written and verbal communication skills.
• Ability to travel approximately 30% and lift up to 60 lbs unaided. FAA Part 107 certification is strongly encouraged within the first 60 days and required for certain positions.

Nice to have

• Public safety service or experience launching a Drone as First Responder program.
• Experience with sUAS or surveillance technology policy, including CJIS, records retention, community oversight ordinances, or state privacy requirements.
• Experience with dock-based, remote, or BVLOS operations, site surveys, RF and LTE assessment, or network readiness for fixed installations.
• Experience scaling a customer onboarding or implementation function.
• Working knowledge of Salesforce, Palantir, Databricks, or equivalent tools.

Culture & Benefits

• Remote work with travel for customer and company activities.
• Regular full-time employees receive equity in the form of stock options.
• Health insurance, paid vacation, sick leave, holiday pay, and a 401(k) savings plan.
• Relocation assistance may be available for eligible roles.
• Multidisciplinary environment focused on diverse perspectives and inclusive collaboration.