Enterprise Account Manager (Veterinary Healthcare)

Location: Remote; if based in San Francisco, the role is hybrid. Travel of 30–50% may be required for partner meetings, onboarding support, and industry events.

Salary: USD 90,000–155,000 annually, depending on geographic tier, skills, experience, and location.

Company

hirify.global operates a veterinary staffing platform that connects veterinarians, technicians, and assistants with animal hospitals for relief work and hiring opportunities.

What you will do

• Own regional and hospital relationships across a portfolio of enterprise partners.
• Support executive relationships through QBR preparation, stakeholder coordination, action-item tracking, and follow-through.
• Lead hospital activation and onboarding, including group sessions when appropriate.
• Drive platform adoption by coaching hospital teams on posting recommendations, best practices, and recurring blocker resolution.
• Monitor account health, identify churn risks and growth opportunities, and execute retention plans.
• Coordinate with Product, Operations, Customer Support, Hospital Success, Onboarding, Business Development, and Account Management teams while bringing partner feedback into planning and roadmaps.

Requirements

• At least 3 years of experience in account management, customer experience, customer success, or multi-location client support.
• Veterinary hospital operations experience is required.
• Strong relationship-building, written, and verbal communication skills.
• Ability to balance advocacy, accountability, and education while working autonomously in a dynamic environment.
• Strong organization and execution skills, including prioritization through ambiguity.
• Ability to travel 30–50% for partner meetings, onboarding support, and industry events.

Culture & Benefits

• Mission-driven work supporting veterinary professionals and animal healthcare.
• Accelerated growth and learning opportunities.
• Home office, continuing education, and monthly wellness stipends.
• Comprehensive health benefits with the base medical plan covered at 100% and optional premium plans.
• 401(k), unlimited paid time off, and paid maternity, paternity, and reproductive care leave.
• Opportunities for domestic travel, including regional team-building events.