IT - Laboratory Operations Support and Digital Solutions (Semiconductor)

Location: Phoenix, Arizona, United States. Travel required up to 10% of the time; relocation is not eligible.

Salary: $100,000–$137,500 per year

Company

hirify.global provides materials science and engineering solutions for semiconductor chips and advanced displays.

What you will do

• Support laboratory systems for asset tracking, operational workflows, resource scheduling, and laboratory activities.
• Coordinate mobile device, tablet, printer, barcode, and peripheral solutions used in laboratory operations.
• Gather requirements, conduct process reviews, and act as a liaison between business users, product owners, and technical teams.
• Support equipment automation, application integrations, automated data collection, testing, validation, and troubleshooting.
• Coordinate user provisioning, access reviews, security controls, audit readiness, and remediation of compliance findings.
• Provide operational support, issue triage, problem management, escalation coordination, and continuous improvement across global sites and time zones.

Requirements

• Bachelor’s degree in Information Systems, Business, Engineering, Computer Science, or a related discipline.
• 5+ years of experience as a Functional Analyst, Business Analyst, or Application Analyst.
• Experience supporting enterprise business applications and operational systems.
• Strong analytical, problem-solving, communication, requirements-gathering, and stakeholder-management skills.
• Experience working with global teams and cross-functional organizations.
• Ability to work in Phoenix, Arizona, United States; travel up to 10% is required.

Nice to have

• Experience in manufacturing, engineering, laboratory, or operational technology environments.
• Experience with asset management, workflow management, inventory tracking, or operations systems.
• Knowledge of mobile devices, printers, barcode technologies, and peripheral integrations.
• Experience with Agile methodologies and Jira.
• Familiarity with ERP, asset management, or operational systems integrations.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Comprehensive employee benefits supporting health and wellbeing.
• Potential eligibility for bonus and stock award programs.
• Opportunity to support global engineering, research, manufacturing, and laboratory operations.