1 день назад
Senior Professional, Enterprise Transformation (Healthcare)
94 900 - 130 500$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Professional, Enterprise Transformation (Healthcare): Coordinating Green Glove engagement programs, communications, training materials, events, and reporting with an accent on customer and agent experiences, program execution, and data-driven improvement. Focus on analyzing feedback and performance metrics, designing clear content, coordinating cross-functional stakeholders, and improving large-scale engagement initiatives.
Location: Remote nationwide in the United States; operates on Eastern Standard Time hours. Occasional travel to offices for training or meetings may be required.
Salary: $94,900–$130,500 per year, plus eligibility for a bonus incentive plan.
Company
is a U.S. healthcare and insurance company serving members through insurance services and CenterWell healthcare services.
What you will do
- Coordinate Green Glove engagement activities, communications, events, and recognition programs.
- Develop and refine presentations, training materials, communications, and other engagement content.
- Analyze feedback, performance metrics, and operational insights to identify root causes and improve program effectiveness.
- Support the planning, testing, rollout, and ongoing management of Green Glove initiatives.
- Maintain program documentation, activity calendars, engagement metrics, and performance reports.
- Collaborate with MarketPoint and partner teams to align stakeholders and improve customer and agent experiences.
Requirements
- 3+ years of experience leading projects, programs, initiatives, or operations.
- Strong project management, organizational, written, and verbal communication skills.
- Experience creating communications, presentations, training materials, or engagement content.
- Experience using data and metrics to measure performance and drive improvements.
- Ability to independently manage multiple priorities and deliver high-quality results with limited direction.
- Ability to create clear, visually engaging materials.
Nice to have
- Experience in a Medicare Sales environment.
- Experience building programs, engagement strategies, or employee experiences from concept through implementation.
- Experience supporting organizations with 1,000+ associates through training, communications, engagement, or culture initiatives.
- PROSCI, PMP, Lean Six Sigma, or similar project, change management, or continuous improvement certification.
- Experience designing learning, engagement, or behavior-change programs, or managing vendors and large-scale recognition or incentive programs.
Culture & Benefits
- Full-time schedule of 40 hours per week.
- Remote work with occasional office travel and dedicated workspace requirements for protecting member PHI and HIPAA information.
- Medical, dental, and vision benefits.
- 401(k), paid time off, company and personal holidays, and paid parental and caregiver leave.
- Short- and long-term disability coverage, life insurance, and other wellness benefits.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →
Похожие вакансии
2 дня назад
Program Manager III (Healthcare)
87 700 - 157 800$
2 дня назад
Program Manager IV (Healthcare)
87 700 - 157 800$
2 дня назад
Project Manager IV - Business Operations (Healthcare)
87 700 - 157 800$
2 дня назад
Sr. Project Manager
92 700 - 167 500$
3 дня назад
Health & Wellbeing Program Manager
75 000 - 85 000$
2 дня назад
IT Program Manager (Clinical Applications & AI)
59 - 89$