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1 день назад

Senior Professional, Enterprise Transformation (Healthcare)

94 900 - 130 500$
Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior Professional, Enterprise Transformation (Healthcare): Coordinating Green Glove engagement programs, communications, training materials, events, and reporting with an accent on customer and agent experiences, program execution, and data-driven improvement. Focus on analyzing feedback and performance metrics, designing clear content, coordinating cross-functional stakeholders, and improving large-scale engagement initiatives.

Location: Remote nationwide in the United States; operates on Eastern Standard Time hours. Occasional travel to hirify.global offices for training or meetings may be required.

Salary: $94,900–$130,500 per year, plus eligibility for a bonus incentive plan.

Company

hirify.global is a U.S. healthcare and insurance company serving members through hirify.global insurance services and CenterWell healthcare services.

What you will do

  • Coordinate Green Glove engagement activities, communications, events, and recognition programs.
  • Develop and refine presentations, training materials, communications, and other engagement content.
  • Analyze feedback, performance metrics, and operational insights to identify root causes and improve program effectiveness.
  • Support the planning, testing, rollout, and ongoing management of Green Glove initiatives.
  • Maintain program documentation, activity calendars, engagement metrics, and performance reports.
  • Collaborate with MarketPoint and partner teams to align stakeholders and improve customer and agent experiences.

Requirements

  • 3+ years of experience leading projects, programs, initiatives, or operations.
  • Strong project management, organizational, written, and verbal communication skills.
  • Experience creating communications, presentations, training materials, or engagement content.
  • Experience using data and metrics to measure performance and drive improvements.
  • Ability to independently manage multiple priorities and deliver high-quality results with limited direction.
  • Ability to create clear, visually engaging materials.

Nice to have

  • Experience in a Medicare Sales environment.
  • Experience building programs, engagement strategies, or employee experiences from concept through implementation.
  • Experience supporting organizations with 1,000+ associates through training, communications, engagement, or culture initiatives.
  • PROSCI, PMP, Lean Six Sigma, or similar project, change management, or continuous improvement certification.
  • Experience designing learning, engagement, or behavior-change programs, or managing vendors and large-scale recognition or incentive programs.

Culture & Benefits

  • Full-time schedule of 40 hours per week.
  • Remote work with occasional office travel and dedicated workspace requirements for protecting member PHI and HIPAA information.
  • Medical, dental, and vision benefits.
  • 401(k), paid time off, company and personal holidays, and paid parental and caregiver leave.
  • Short- and long-term disability coverage, life insurance, and other wellness benefits.

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