Desktop Support Technician - Vermont (Healthcare IT)

Location: Onsite in Newport, Vermont, United States

Company

hirify.global is an IT services provider supporting mission-critical systems for commercial and federal clients.

What you will do

• Provide hands-on support for desktops, laptops, mobile devices, printers, and other peripherals.
• Support Windows 11 and Microsoft 365 environments.
• Manage user provisioning, deprovisioning, account administration, and device deployment.
• Assist with Active Directory, Entra ID, and endpoint management administration.
• Troubleshoot connectivity, VPN, MFA, wireless, and other basic networking issues.
• Deliver onsite technical support to clinical and administrative users and document incidents, requests, and asset records.

Requirements

• Must be a US citizen due to the client requirement.
• 2+ years of Tier I/II experience as a Desktop Support Technician, PC Technician, or IT Support Specialist.
• Experience supporting Windows environments and Microsoft 365.
• Exposure to Active Directory and endpoint management.
• Strong customer service and troubleshooting skills.

Nice to have

• Healthcare IT experience.

Culture & Benefits

• 12-month contract supporting a hospital system.
• Hands-on experience with endpoint management, cloud identity platforms, and healthcare IT environments.
• Opportunity to support complex, high-visibility client systems.