Director, Account Management (AI)

Location: Remote, US-based

Salary: $230K–$275K OTE

Company

hirify.global provides an integrated talent performance management platform for companies managing multifamily residential properties, covering policies, training, and assessment.

What you will do

• Build the Account Management function with the VP of Sales, including its charter, structure, playbooks, operating cadence, metrics, and processes.
• Own customer retention and renewals, focusing on enterprise accounts and driving cross-sell and upsell opportunities.
• Develop pricing, packaging, and negotiation approaches to increase multiyear contracts.
• Serve as the executive relationship owner for strategic customers and engage C-level and VP-level stakeholders.
• Recruit, hire, and develop the Account Management team while building culture and operational rigor.
• Partner with Sales, RevOps, Solutions Engineering, and Customer Success/Support on forecasting, account health, and the customer lifecycle.

Requirements

• At least 8 years of experience in Account Management leadership.
• Proven experience building or significantly scaling an Account Management or sales function.
• Experience owning retention, renewals, and expansion for enterprise customers, ideally with multiyear contracts.
• Strong operational skills in forecasting, account planning, pipeline hygiene, and deal mechanics.
• Executive presence and experience influencing senior customer stakeholders.
• Experience in B2B SaaS and cross-functional collaboration with Sales, RevOps, and Solutions Engineering.

Nice to have

• Second-line leadership experience, including managing managers.
• Multifamily or proptech industry experience.

Culture & Benefits

• Remote work option for US-based employees.
• Comprehensive health, dental, and vision benefits.
• Collaborative, mission-driven culture.
• AI-forward approach to forecasting, account planning, customer insights, and workflow efficiency.