Client Relationship Manager, Global Benefits Management

Location: Singapore office with hybrid work; at least three days per week in the local office or onsite with clients.

Company

Global professional services organization advising clients on risk, insurance, capital, people, investments, and management consulting across 130 countries.

What you will do

• Plan and execute client strategies focused on retention and revenue growth.
• Advise clients on insurance and flexible benefits programs based on their business profile, risks, and requirements.
• Present benchmarking data, claims analysis, and market insights during renewal processes.
• Manage renewals, regulatory compliance, documentation, policy contracts, endorsements, and invoices.
• Maintain global benefits systems and coordinate deliverables with regional and local support teams.
• Identify opportunities to up-sell and cross-sell related services.

Requirements

• Prior experience in the employee benefits segment within the broking or insurance industry.
• Strong domain knowledge and client management experience in health and benefits consulting.
• Strong oral, written, and presentation skills.
• Analytical, critical-thinking, interpersonal, and problem-solving skills.
• Experience working with cross-border teams and a global mindset.
• MAS qualification is required.

Culture & Benefits

• Professional development opportunities and varied client work.
• Supportive leaders and a collaborative, inclusive culture.
• Opportunities to create solutions and have impact for clients, colleagues, and communities.
• Career opportunities, benefits, and rewards designed to support employee well-being.
• Hybrid work combining remote flexibility with office collaboration and professional development.