Inside Sales Specialist (B2B Sales)

Location: Paragould, Arkansas, USA; hybrid schedule with office work Monday through Wednesday and optional work from home Thursday and Friday.

Salary: $35,000–$65,000 per year, plus hourly pay, commission, sales contests, and performance-based additional commission.

Company

Teleflora provides marketing, education, technology, products, and services to a network of more than 10,000 member florists across North America and is part of The Wonderful Company.

What you will do

• Sell Teleflora products and services to active and prospective retail flower shop customers by phone.
• Maintain detailed knowledge of product lines, services, systems, technology, sales tools, data, and reports.
• Apply closing, objection handling, buying-signal recognition, upselling, and consultative selling techniques.
• Manage call volume, talk time, close rates, units per sale, and daily operating routines to exceed individual and team targets.
• Build rapport and trust with florists while providing feedback and sales and operational recommendations to the Inside Sales Supervisor.
• Work overtime, including nights and weekends, during floral holiday peak periods when required.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience selling in a call center or sales environment, with proven phone and sales skills.
• Strong attention to detail, organization, multitasking, teamwork, communication, emotional intelligence, and collaboration skills.
• Basic computer proficiency, including Excel and Word.
• Ability to work in the Paragould, Arkansas office Monday through Wednesday; remote work on Thursday and Friday is voluntary.
• Flexibility to work changing shifts and possible holiday, night, and weekend hours based on departmental needs and floral order deadlines.

Nice to have

• Advertising sales experience.
• Availability to travel to Teleflora offices, floral industry events, or Territory Sales Manager visits.

Culture & Benefits

• Medical, dental, and vision coverage with 401(k) match eligibility.
• Online physician consultations, virtual mental health resources, life coaching, and wellness rewards.
• Career advancement, internal mobility, learning and development programs, and mentorship.
• Employee community groups, fitness resources, and continuous improvement training.
• Opportunities to participate in charitable giving and local community service projects.