Manager, SMB Business Development - Retention (Restaurant Partnerships)

Location: United States — Remote

Salary: $144,160–$212,000 USD base salary annually; additional compensation may include equity grants and sales commission.

Company

hirify.global operates a platform that connects restaurant partners with customers and supports restaurant growth through marketplace and delivery services.

What you will do

• Own key partnership moments, including contract renewals, exclusivity negotiations, and strategic initiatives.
• Lead retention, proactive renewals, upsells, churn mitigation, deal structuring, and performance optimization strategies.
• Manage and develop four direct reports, supporting career growth and performance excellence.
• Develop competitive strategies in response to market dynamics and competitor activity.
• Collaborate with Account Management, Account Development, Strategic Finance, Selection, US Local Markets, and Legal.

Requirements

• 6+ years of experience in restaurant partnerships, business development, or enterprise account management.
• Proven success structuring and closing high-value deals during pivotal partnership moments.
• Experience managing and developing high-performing teams.
• Ability to use data and analytics to guide decisions and strategy.
• Strong cross-functional collaboration and creative problem-solving skills.

Nice to have

• Post-sales experience.
• Experience in a high-growth marketplace, delivery, or SaaS business.
• Experience with major restaurant chains or QSR brands.
• Background in financial modeling or contract negotiations.

Culture & Benefits

• Comprehensive benefits package for regular employees.
• 401(k) plan with employer matching, medical, dental, and vision insurance.
• Paid parental leave, paid time off, paid sick leave, and 11 paid holidays.
• Wellness, mental health, disability, life insurance, commuter, and family-forming benefits.
• Flexible paid time off for salaried roles.