3 дня назад
Lead Solutions Consultant (SaaS)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Lead Solutions Consultant (SaaS): Supporting customers through technical pre-sales consulting and solution design across B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, and architecture design with an accent on storytelling, technical communication, and customer problem solving. Focus on designing tailored solutions, presenting Braze capabilities, and solving complex customer needs while travelling to client locations up to 40% at peak times.
Location: London, United Kingdom. The role requires travel to client locations, up to 40% during peak periods.
Company
provides a customer engagement platform for personalized cross-channel messaging, journey orchestration, analytics, and AI-powered marketing optimization.
What you will do
- Support customers as a customer-facing Solutions Consultant within the Solutions Consulting team.
- Apply storytelling and technical expertise to understand customer needs and present suitable solutions.
- Advise on B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, and architecture design.
- Use product capabilities and creative problem-solving to address customer requirements.
- Collaborate with sales, technical, and cross-functional teams to deliver customer outcomes.
- Travel to client locations, up to 40% at peak times.
Requirements
- Experience selling into accounts with a sophisticated pre-sales consulting or sales engineering team.
- Domain knowledge in at least three of the following areas: SaaS, mobile, APIs, marketing automation, direct marketing, marketing analytics, or programming.
- Strong written and verbal communication skills with excellent follow-up and active listening.
- Demonstrated teamwork, accountability, autonomy, and intellectual curiosity.
- Ability to work from London and travel to client locations when required.
Culture & Benefits
- Collaborative environment with support across departments and a strong customer-focused execution culture.
- Flexible paid time off and comprehensive medical, dental, vision, life, and disability benefits.
- Retirement and employee stock purchase plans, with compensation that may include equity.
- Family services, fertility benefits, and equal paid parental leave.
- Professional development through career pathing, learning platforms, and an annual learning stipend.
- Employee resource groups, community volunteering opportunities, and a curated in-office experience.
Hiring process
- AI-assisted tools may be used to review application materials, schedule and record interviews, and summarize interview notes.
- Recruiting teams remain responsible for hiring decisions; candidates may request an opt-out or manual review where applicable.
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