Senior Director, Global Marketing Operations (AI)

Location: Jacksonville, Florida, United States; hybrid workplace with regular office attendance required

Company

Dun & Bradstreet provides business data and analytics solutions.

What you will do

• Set and execute the enterprise marketing operations and MarTech strategy, including technology roadmaps, platform selection, and stack rationalization.
• Own lead management, nurture strategy, lead scoring, routing, lifecycle processes, funnel stages, campaign tracking, and Sales enablement.
• Build AI orchestration and automation systems for marketing, connecting data sources and governed knowledge bases.
• Operationalize multi-touch attribution and establish reliable campaign, lead, and customer data integration.
• Define marketing data governance, operating standards, workflows, SLAs, dashboards, and campaign delivery practices.
• Lead vendor relationships, resource planning, and a global Marketing Operations team while partnering with Marketing, Sales, Product, Technology, Finance, Legal, and Privacy.

Requirements

• Bachelor’s degree or equivalent experience in marketing, business, communications, or a related field.
• 12+ years of progressive marketing leadership experience in B2B marketing operations and enterprise marketing technology.
• 5+ years of direct people management experience, including managing managers and building teams of 10+ people.
• Experience designing and scaling operations organizations, managing distributed and global teams, and influencing cross-functional stakeholders.
• Deep expertise in campaign operations, marketing automation, analytics enablement, marketing investment, budgeting, and ROI measurement.
• Experience building AI orchestration and automation into marketing workflows and owning data governance policies and standards.

Culture & Benefits

• Full-time employee position with a hybrid work arrangement.
• Global collaboration across Marketing, Sales, Product, Technology, Finance, Legal, and Privacy.
• Opportunity to coach and develop a global Marketing Operations team.
• Work may require day, evening, or weekend hours as needed.