Student Support Liaison

Location: Salt Lake City, Utah, USA

Salary: $18.70–$33.84 per hour

Company

hirify.global supports Chamberlain University, a healthcare education institution offering nursing and health professions programs.

What you will do

• Respond to student questions, identify their needs, and connect them with appropriate university resources.
• Assist with appointment scheduling, portal navigation, and self-service tools.
• Promote student opportunities including work-study, student organizations, peer tutoring, and student support programs.
• Plan and facilitate career fairs, open houses, workshops, and graduation events with the Campus Support Coordinator.
• Support students with funding, military services, and scholarship inquiries, and serve as a point of contact for compliance audits.
• Improve the student retention journey through process and technology solutions while maintaining knowledge of enterprise applications and business processes.

Requirements

• Bachelor's degree.
• At least 1 year of experience in higher education, customer service, or a related field.
• Strong interpersonal, written and verbal communication, problem-solving, prioritization, and decision-making skills.
• Ability to work independently with minimal supervision and collaborate effectively within a team.
• Knowledge of higher education federal and state regulations.
• Exposure to Microsoft Word, Excel, Power BI, PowerPoint, and Copilot.

Nice to have

• Experience with student information systems.

Culture & Benefits

• Student-centered environment focused on care, inclusion, engagement, and student success.
• Health, dental, vision, life, and disability insurance.
• 401(k) retirement program with a 6% employer match.
• 15 paid vacation days per calendar year.
• 12 paid holidays plus 2 floating holidays.