Senior Strategic Accounts Manager (Mid-Market)

Location: Remote, with occasional travel to Garner's New York City headquarters; travel up to 10% of the time.

Target salary range: $140,000–$165,000 annually, inclusive of base salary and commission.

Company

hirify.global uses clinical metrics, healthcare data, incentives, and AI to help employers guide members toward higher-quality care while reducing healthcare costs.

What you will do

• Own retention and upsell activities for small and mid-market employer clients with 250–1,000 employees.
• Act as a trusted strategic partner on health plan design, cost trends, and plan performance.
• Build and manage strategic relationships with brokers and employer clients.
• Monitor client health, anticipate strategic needs, and address account risks proactively.
• Partner with finance, product, data, and technology teams to deliver reports demonstrating client value and ROI.
• Drive Net Revenue Retention and other key performance indicators across the assigned book of business.

Requirements

• Deep knowledge of health plan design and employee benefits, including advising employer clients on benefits strategy and cost performance.
• At least 4 years of experience in a commercially oriented consulting, brokerage, account management, or sales role in employee benefits.
• Demonstrated success achieving client retention and upsell targets year over year.
• Strong communication, presentation, articulation, and strategic problem-solving skills.
• Ability to work independently in an ambiguous, rapidly evolving, and fast-paced environment.
• Commitment to accountability, urgency, authentic feedback, and a high-performing mission-driven team.

Culture & Benefits

• Remote work with occasional travel to the New York City headquarters.
• Bonus eligibility and participation in an equity incentive plan.
• Flexible paid time off.
• Medical, dental, and vision plan options.
• 401(k) with company match and flexible spending accounts.
• Access to Teladoc Health and other competitive benefits.