Launch Operations Leader

Location: Hybrid, based at a hirify.global hub in San Francisco, New York, or Seattle

Base salary: $247,000–$297,000 per year, plus equity and an annual bonus or commission plan.

Company

hirify.global builds identity trust infrastructure for the digital economy, verifying identities in real time and preventing fraud for businesses, governments, and consumers.

What you will do

• Build and lead a Launch Operations function, initially serving as the senior individual contributor.
• Run weekly launch check-ins and maintain accountability across product launches of different sizes.
• Track launch milestones, ownership, dates, risks, blockers, and recovery plans without taking over functional deliverables.
• Coordinate with Product Marketing, Legal, RevOps, Engineering, Support, and other partner teams.
• Improve launch checklists, define entry criteria, and connect launch tracking to roadmap and issue-management tools such as Aha!, Productboard, Jira, and Linear.
• Provide leadership and commercial teams with accurate launch status and rolling visibility into timelines and feature availability.

Requirements

• 15+ years of experience in Product Operations, Program Management, or cross-functional technology operations within product or engineering teams.
• Experience establishing accountability rhythms, status dashboards, recurring reviews, and operating cadences that drive results through influence.
• Experience building or managing teams of contractors and full-time employees from the ground up.
• Strong understanding of product and software development lifecycles across new products, enhancements, and different launch scales.
• Strong meeting facilitation and written communication skills, with the ability to align stakeholders and secure clear commitments.
• Hands-on experience with roadmap tools, issue-tracking software, spreadsheets, and basic analytics.

Nice to have

• Experience managing cross-functional go-to-market workflows across Legal, Product Marketing, Sales, Support, and Engineering.
• Background in B2B SaaS, fintech, or another fast-moving technology environment.
• Experience building an operational function from scratch.
• Familiarity with CRM systems or connecting commercial data with product planning tools.

Culture & Benefits

• Hybrid work structure based at a San Francisco, New York, or Seattle hub.
• Equity and an annual bonus or commission plan are included in the total rewards package.
• Work in a high-ownership environment focused on solving complex customer and identity-trust problems.
• hirify.global values diversity and provides accommodation support during the hiring and onboarding process.