Training Officer, Cultural Orientation

Location: Remote within the United States; listed location is Iowa City, Iowa. Required domestic travel of up to 20%.

Salary: $80,000–$85,000 per year.

Company

hirify.global is an international humanitarian organization providing refugee resettlement and related services in the United States and other countries.

What you will do

• Design and deliver cultural orientation training for refugee service providers and cultural orientation staff.
• Provide responsive, cross-disciplinary technical assistance tailored to organizational needs, learning styles, literacy levels, languages, and cultural contexts.
• Develop curricula, toolkits, videos, podcasts, and other trauma-informed, client-centered, and strength-based learning resources.
• Facilitate communities of practice and peer learning groups to support knowledge exchange and cross-training.
• Contribute to annual training and technical assistance workplans, project plans, budgets, and delivery schedules.
• Track training outputs and outcomes, analyze participant feedback, and contribute to monthly and semi-annual reports.

Requirements

• Bachelor’s degree in education, international development, social work, public administration, cross-cultural studies, migration/refugee studies, social sciences, or equivalent experience.
• At least 6 years of direct service experience with refugees or other ORR-eligible populations.
• Prior experience delivering cultural orientation to newcomers and providing training or technical assistance to refugee service providers.
• Experience delivering client-centered, trauma-informed, and strength-based services and supporting newcomers’ access to financial, medical, social, vocational, and other resources.
• Strong understanding of cultural orientation frameworks, refugee and newcomer integration principles, and adult learning principles.
• Fluent written and spoken English required, along with strong communication, public speaking, organizational, project management, and technology skills.

Nice to have

• Lived experience with forced displacement or a shared background with newcomer populations.
• Experience managing external subject matter experts or consultants.
• Experience with project monitoring and evaluation, data collection, management, and reporting.
• Experience with evidence-based programming.

Culture & Benefits

• Remote working environment with required domestic travel of up to 20%.
• Paid sick leave, U.S. holidays, and 20–25 days of paid time off depending on role and tenure.
• Medical, dental, vision, flexible spending, disability, and life insurance benefits.
• 403(b) retirement plan with employer match and additional employer contributions.
• Employee Assistance Program offering confidential counseling and support.
• Work is guided by integrity, service, equality, accountability, safeguarding, and professional conduct standards.