Homeless Services, Coordinated Entry System Training and Instructional Design Specialist

Location: Los Angeles Area or remote within the United States; travel throughout the Continuum of Care geography may be required.

Salary: $74,090–$125,954 annually.

Company

hirify.global is an advisory and technology services provider supporting government agencies, nonprofits, and community partners with evidence-based solutions.

What you will do

• Develop curricula, lesson plans, facilitator guides, participant workbooks, presentations, job aids, FAQs, and other performance-support resources for Coordinated Entry Systems.
• Deliver in-person training, live webinars, online learning, and blended learning using adult-learning and instructional-design principles.
• Collaborate with CES leadership, subject-matter experts, users, and participating providers to identify learning needs and define measurable competencies.
• Explain CES policies, procedures, workflows, assessment requirements, and system functionality to technical and nontechnical audiences.
• Coordinate training logistics, learning-management-system setup, enrollment, attendance, completion tracking, and reporting.
• Evaluate learner performance and training effectiveness through assessments, feedback, root-cause analysis, and continuous improvement.

Requirements

• Bachelor’s degree in instructional design, education, adult learning, training and development, human services, public administration, communications, social work, or a related field, or equivalent relevant experience.
• At least two years of directly related experience with Continuum of Care and HUD Coordinated Entry programs.
• Experience preparing and delivering instructor-led, virtual, or online training for professional audiences.
• Experience developing curricula, presentations, eLearning content, tutorials, job aids, or similar instructional materials.
• Knowledge of adult-learning principles, instructional design, facilitation, learner assessment, and project management.
• Ability to travel throughout the CoC geography as needed to deliver training and support CES partners.

Nice to have

• Understanding of HUD Coordinated Entry requirements, the CoC Program interim rule, and related HUD guidance.
• Experience translating complex policy, procedural, or technical information into clear learning content.
• Ability to prioritize multiple activities in a fast-paced environment and provide responsive user support.

Culture & Benefits

• Full-time employment with a nationwide remote office option.
• Work with government agencies, nonprofits, community partners, CES leadership, and multidisciplinary teams.
• Role is mission-oriented and focused on evidence-based approaches to ending homelessness.
• Position is contingent upon a contract award; interviews and offers may occur before the award.