4 дня назад
Training Specialist
70 000 - 80 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Training Specialist (SaaS/Digital Marketing): Delivering onboarding and skills training for customer-facing teams using Scorpion's technology suite, LMS, and digital-marketing tools with an accent on facilitation, training content development, and learning-path administration. Focus on building job aids, analyzing assessment and completion data, and improving enablement programs with account management and customer success stakeholders.
Location: Remote - United States. Remote employees within commuting distance of a Scorpion office may occasionally be asked to work from the office based on team needs and business priorities.
Base salary: $70,000–$80,000 per year, excluding fringe benefits. Discretionary bonuses or commissions may also be available.
Company
Scorpion provides technology and services that help local businesses improve marketing, customer engagement, and client outcomes.
What you will do
- Deliver onboarding and skills-training programs for Marketing Assistants, Account Managers, and other customer-facing roles.
- Facilitate training sessions in person and virtually on client communication, service standards, tools, and turnaround expectations.
- Build and maintain training content and job aids for Platform, CSX, CMS, My Site, Enterprise Portal, and digital-marketing channels.
- Administer learning paths in the LMS or enablement platform, including scheduling, enrollment, and completion tracking.
- Analyze feedback, assessment results, quality scores, and completion data to improve training programs.
- Partner with account management, leadership, and support teams to keep training content aligned with evolving tools and client processes.
Requirements
- Bachelor’s degree in Business, Marketing, Communications, Education, or a related field, or equivalent practical experience.
- 2+ years of experience in Enablement, Training, Account Management, Customer Success, or Learning & Development, preferably in digital marketing or SaaS.
- Working proficiency with LMS platforms, Zoom, Google Workspace, and Microsoft Office 365.
- Familiarity with SEO, paid, social, and content marketing channels and client-service workflows.
- Strong facilitation, presentation, written and verbal communication, organizational, collaborative, and proactive skills.
- Applicants must be eligible for employment in the United States; employment authorization is verified through E-Verify during onboarding.
Culture & Benefits
- Values include client focus, genuine care, continuous improvement, strong teamwork, and results.
- 100% employer-paid medical, dental, and vision insurance.
- Flexible paid time off and paid parental leave.
- Paid cell phone and service and a remote office allowance.
- Professional development courses and regular manager check-ins through Lattice.
- Remote, hybrid, and in-office arrangements are supported depending on the role and business needs.
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