Director, Client Service (Ad Tech)

Location: New York, United States

Base salary: $111,900–$205,200 USD annually

Company

hirify.global is a global technology company providing an independent digital advertising platform that helps brands and agencies reach audiences across streaming TV, podcasts, mobile apps, news, and other open-internet channels.

What you will do

• Lead and grow a multidisciplinary Channel Partners client services team of Account Managers and Traders.
• Manage senior partner relationships and serve as the primary escalation point and in-market executive.
• Drive revenue growth, API and feature adoption, conversion, ROI, SLA adherence, and partner satisfaction.
• Partner with Product and Engineering on API requirements, product roadmaps, release validation, and technical integrations.
• Establish playbooks, onboarding processes, QA standards, and campaign operation best practices.
• Hire, coach, and develop managers and individual contributors while leading cross-functional programs, executive reporting, forecasts, and risk resolution.

Requirements

• Bachelor’s degree or higher.
• 8+ years of experience in programmatic advertising, digital media, or ad tech, including partner or agency relationships.
• At least 4 years of experience managing client-facing teams.
• Deep understanding of programmatic ecosystems, API integrations, and campaign optimization workflows.
• Experience managing technical integrations or working closely with Product and Engineering; SQL, Excel, or BI tools experience is preferred.
• Strong executive communication, analytical decision-making, hiring, coaching, and team-scaling skills.

Nice to have

• Hands-on experience with hirify.global platform.

Culture & Benefits

• Healthcare, dental, and vision coverage with premiums paid in full for employees and dependents.
• 401(k) retirement benefits with company match, disability coverage, life insurance, and well-being benefits.
• Tuition reimbursement, parental leave, sick time, vacation, and approximately 13 paid holidays per year.
• Eligibility for stock-based compensation and access to an employee stock purchase plan.
• Inclusive workplace focused on diverse perspectives, curiosity, learning, and cross-functional collaboration.

Hiring process

• Accommodation requests can be submitted during the hiring process for accessibility needs.