Marketing Operations Assistant

Location: Hybrid working in Manchester, UK: four days working from home and one office day every Tuesday.

Company

hirify.global is a large European media business producing print and digital publishing, audio broadcasting, entertainment, and related media services.

What you will do

• Support the day-to-day operations of consumer competitions across Bauer Media brands.
• Set up outbound SMS communications and conduct website competition draws accurately and compliantly.
• Investigate and resolve customer enquiries about competitions.
• Troubleshoot failed message sends, login problems, platform access issues, and other operational problems.
• Work with internal stakeholders, external partners, and the Product Manager to escalate and resolve issues.
• Help maintain compliance standards and ensure competition activity is completed correctly.

Requirements

• Curiosity and willingness to learn new systems.
• Positive attitude and strong work ethic.
• Excellent attention to detail.
• Ability to investigate issues and identify potential causes and solutions.
• Strong organisational skills and ability to manage a varied workload.
• Ability to work in the hybrid Manchester pattern, including office attendance every Tuesday.

Culture & Benefits

• Permanent position within a collaborative Consumer Competitions team.
• 28 days of holiday, bank holidays, and two volunteer days.
• Access to training through Bauer Academy.
• Enhanced maternity, adoption, paternity, and shared parental leave pay.
• Flexible working and an inclusive recruitment process.