Enterprise Account Manager

Location: São Paulo, Brazil — hybrid model with in-person client visits. Flexible hybrid and remote options are available for this role, with the final model discussed with the recruiter and hiring manager.

Company

hirify.global is a workplace wellness platform connecting employees with fitness, mindfulness, therapy, nutrition, and sleep partners through a subscription.

What you will do

• Manage a portfolio of large and complex enterprise accounts throughout the client lifecycle.
• Develop account sales plans covering products, expansion opportunities, and strategic value.
• Lead renewals, expansions, annual contract renegotiations, upselling, and cross-selling.
• Build relationships with client HR leaders, decision-makers, directors, and C-level stakeholders.
• Use data and market analysis to identify risks, opportunities, retention strategies, and negotiation narratives.
• Provide client and product feedback to product management and collaborate across hirify.global teams to improve the client experience.

Requirements

• Based in São Paulo and available for hybrid work with in-person client visits.
• Experience managing large and complex enterprise client portfolios in a client-facing role.
• Proven results in cross-selling and upselling within an existing portfolio.
• Strong analytical, communication, problem-solving, organizational, and change-management skills.
• Ability to engage senior stakeholders, including director and C-level audiences.
• Advanced English proficiency is mandatory.

Culture & Benefits

• Flexible benefits with a hirify.global Gold+ membership for employees and up to three family members.
• Emotional wellbeing support through therapy sessions and on-demand content.
• Health, dental, and life insurance, plus home office reimbursement.
• Flexible schedules aligned with time zones, team needs, and personal routines.
• Paid time off, parental leave, birthday leave, and additional tenure-based days off.
• Learning platforms, development roadmaps, internal opportunities, and an inclusive collaborative culture.