Key Account Manager

Location: São Paulo, Brazil — hybrid, with in-person client visits

Company

hirify.global operates a workplace wellness platform connecting employees with fitness, mindfulness, therapy, nutrition, and sleep partners through one subscription.

What you will do

• Manage a portfolio of large and complex Enterprise clients throughout the client lifecycle.
• Develop account sales plans covering products, expansion opportunities, and strategic account rationale.
• Lead renewals, expansions, annual contract renegotiations, upselling, and cross-selling.
• Build relationships with client HR teams, decision-makers, Directors, and C-level stakeholders.
• Use data and market analysis to identify risks, opportunities, retention strategies, and negotiation narratives.
• Share client requirements, product gaps, and enhancement opportunities with product management.

Requirements

• Based in São Paulo and able to work in a hybrid model with in-person client visits.
• Experience managing large and complex Enterprise client relationships in a client-facing role.
• Proven results in cross-selling and upselling within an existing client portfolio.
• Strong analytical, communication, problem-solving, organizational, and change-management skills.
• Ability to engage senior stakeholders, including Director and C-level audiences.
• Advanced English proficiency is mandatory.

Culture & Benefits

• Flexible benefits, hybrid and remote options, and a home office reimbursement.
• Flexible schedules aligned with time zones, team needs, and personal routines.
• Health, dental, and life insurance.
• Paid time off, birthday leave, and additional tenure-based days off.
• 100% paid parental leave, with extended leave and a ramp-back period for birth parents.
• Wellbeing programs, learning platforms, development roadmaps, and internal career opportunities.