Commercial Support Associate (MedTech)

Location: Berlin, Germany; hybrid with 2–3 days per week in the office

Company

hirify.global develops a medical learning and clinical decision-support tool using AI technology to help medical professionals provide better care. The company operates in more than 180 countries and has over 600 employees.

What you will do

• Support tender and procurement processes by coordinating company information, documentation, and internal contributions.
• Complete and maintain vendor registrations and onboarding requirements in procurement systems.
• Coordinate documentation and information requests from Sales and institutional customers.
• Maintain approved company documents and track requests, deadlines, dependencies, and outstanding contributions.
• Coordinate with subject-matter experts across IT, Legal, Finance, Product, Engineering, Security, and other departments.
• Support customer questionnaires covering technology, privacy, AI, security, and compliance, while improving recurring internal processes.

Requirements

• First professional experience in operations, administration, sales support, customer support, project coordination, or another structured cross-functional role; relevant internship or working-student experience is welcome.
• Strong organizational skills and attention to detail.
• Experience managing multiple requests, stakeholders, and deadlines simultaneously.
• Strong written and verbal communication skills in English at C1 level and German at C1 level.
• Ability to work independently, ask questions, escalate when needed, and follow up with colleagues across departments.

Nice to have

• Exposure to tenders, procurement portals, vendor onboarding, customer questionnaires, or documentation management.

Culture & Benefits

• 30 paid vacation days, an hirify.global holiday, and a personal purpose day.
• Healthy daily breakfast and lunch prepared by an in-house chef in the Berlin office.
• Access to hirify.global office spaces in Cologne, Sardinia, and Cape Town for remote work.
• Health, fitness, and mobility benefits including Urban Sports Club, a Fitbit Versa 3, and a Deutschland Ticket.
• Inclusive and supportive environment with a focus on diversity and equal opportunity.