4 дня назад
Talent Acquisition Director (BPO)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Talent Acquisition Director (BPO): Leading and scaling high-volume recruitment operations in Manila across customer service, technical support, and specialist operations with an accent on TA strategy, team leadership, workforce planning, and hiring delivery. Focus on building scalable recruitment processes, managing multiple client hiring requirements, and improving time-to-fill, quality of hire, and candidate conversion.
Location: Fully remote, Manila, Philippines
Company
is supporting a growing outsourcing company with high-volume BPO recruitment operations.
What you will do
- Lead and develop the Talent Acquisition team in Manila.
- Build scalable recruitment strategies for high-volume hiring across customer service, technical support, and specialist operations.
- Deliver hiring targets and support client ramp-up requirements, new programmes, expansions, and hiring waves.
- Oversee sourcing, recruitment marketing, referrals, talent pipelines, employer branding, and candidate experience.
- Monitor and improve time-to-fill, quality of hire, candidate conversion, and recruitment delivery.
- Partner with Operations, HR, senior leadership, and multiple clients while using recruitment data and market intelligence to guide decisions.
Requirements
- Fluent English, written and spoken.
- Strong Talent Acquisition leadership experience in the Philippines.
- Proven experience managing high-volume recruitment and leading recruiters, sourcing teams, or TA managers.
- Strong understanding of the Manila talent market.
- Experience supporting rapid growth and managing multiple hiring requirements simultaneously.
- Commercial, hands-on, delivery-focused, and effective in stakeholder management and communication.
Culture & Benefits
- Genuine ownership of recruitment strategy and operations.
- Leadership responsibility for the Manila Talent Acquisition function.
- Opportunity to support high-volume growth across multiple BPO programmes.
- Exposure to senior leadership and cross-functional stakeholders.
- Opportunity to shape scalable recruitment processes and strategies.
- Compensation depends on experience.
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