Revenue Operations Leader (SaaS)

Location: US remote or hybrid in San Francisco

Salary: $165,438–$194,633 for San Francisco hybrid; $144,024–$169,440 for US remote, plus equity.

Company

hirify.global is a vertical SaaS company using technology and AI to help personal injury law firms secure faster settlements, higher payouts, and better outcomes for victims.

What you will do

• Own the operational framework across Sales, including workflows, processes, performance management, reporting, and cross-functional handoffs.
• Map workflows, identify friction across processes and systems, and translate redesigned processes into requirements for GTM Systems and operational partners.
• Define Sales metrics and reporting frameworks, and build dashboards, scorecards, and inspection mechanisms for productivity, pipeline, conversion, and workflow adoption.
• Establish standards for data quality, process adherence, documentation, and operational health across Salesforce and other GTM systems.
• Partner with Sales leadership to turn business goals and performance data into insights about performance, capacity, pipeline, and process.
• Lead the operational implementation and adoption of changes to processes, systems, pricing, packaging, onboarding, training, and go-to-market strategy.

Requirements

• 10+ years of experience in Revenue Operations, Sales Operations, Sales Strategy & Operations, SDR/BDR Operations, or a related GTM operations function.
• Strong understanding of Sales workflows, including pipeline generation, lead management, qualification, routing, handoffs, forecasting, productivity, and funnel conversion.
• Deep familiarity with Salesforce and adjacent GTM systems, including translating business requirements into technical solutions.
• Experience building reporting frameworks, dashboards, and performance metrics used by business leaders.
• Track record of redesigning inefficient processes and driving adoption of new workflows, systems, onboarding, training, or enablement programs.

Culture & Benefits

• Medical, dental, and vision insurance for employees and families.
• Additional life, accident, and critical illness insurance options.
• Flexible paid time off, sick leave, disability coverage, and paid parental leave.
• 401(k) for US-based employees and RRSP for Canada-based employees.
• Home office stipend, 10 US observed holidays, Canadian statutory holidays by province, and local in-person meet-ups.
• Company hubs in San Francisco and Toronto.