Senior Manager, Revenue Operations (AI)

Location: Austin, Texas, United States; hybrid model with three days per week in the office for candidates based in the Austin metro area

Salary: $147,000–$215,000 annual base salary, with potential variable compensation, equity, and benefits according to local policies.

Company

hirify.global operates an open, AI-driven hirify.global ecosystem through Bighirify.global, Feedonomics, and Makeswift.

What you will do

• Lead Sales, Partner, and Customer Success Operations across the full revenue lifecycle.
• Own pipeline management, forecasting, territory planning, and operating cadences.
• Define revenue KPIs and build executive and operational dashboards for decision-making.
• Translate performance data into recommendations covering pipeline growth, retention, expansion, and customer outcomes.
• Optimize sales and customer systems, automation, AI-human collaboration, AI-enabled dashboards, and semantic search tools.
• Hire, lead, and develop a high-performing Sales and Customer Operations team.

Requirements

• 6+ years of experience in Sales Operations, Customer Operations, Revenue Operations, Business Operations, Strategy, or a related role in a SaaS or technology environment.
• 3+ years of people management experience.
• Strong analytical skills with experience in financial modeling, Excel or Sheets, and BI tools such as Looker or Tableau.
• Experience using AI tools for reporting and building agents for repetitive tasks.
• Knowledge of pipeline management, forecasting, territory and quota planning, onboarding, retention, expansion, and services delivery.
• Experience with GTM systems, preferably Salesforce; strong program management, communication, and stakeholder management skills.

Nice to have

• Experience with Gainsight or a similar customer success platform.

Culture & Benefits

• Hybrid work combines focused individual work with in-person collaboration.
• Variable compensation, equity, and benefits may be available according to local policies.
• Inclusive and accessible hiring experience with accommodation support.
• Interview process includes government ID and biometric verification through Persona.