Marketing Service Representative (Account Manager)

Location: Houston, Texas, United States. Flex employees are expected to work in the office at least three days per week.

Base pay: $47,500–$86,000 per year, plus eligibility for an annual incentive bonus.

Company

hirify.global provides health insurance and health care services.

What you will do

• Serve as the primary contact for assigned customers and brokers.
• Manage account servicing, customer inquiries, retention, renewals, and ongoing relationship management.
• Coordinate new account implementations, enrollments, renewals, benefit discussions, and education sessions.
• Collaborate with sales and internal teams to resolve complex service issues and support customer satisfaction.
• Prepare and present account reports, renewal information, and customer communications.
• Maintain account records, analyze customer needs, recommend solutions, and support projects related to operational excellence and business growth.

Requirements

• Bachelor's degree and one year of relevant health insurance, health care, service, sales, or marketing experience, or five years of relevant experience in health care management, sales, marketing, claims, provider services, or a marketing service representative role.
• State insurance license or ability to obtain the required license within the applicable regulatory timeframe.
• Strong organizational, decision-making, written, verbal, and telephone communication skills.
• Ability to interact professionally with internal and external contacts.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Access.
• Compliance with HIPAA, regulatory requirements, and company policies.

Nice to have

• Health insurance or health care experience.

Culture & Benefits

• Curated development plans and professional growth opportunities.
• Health and wellness benefits, 401(k) savings plan, pension plan, and paid time off.
• Paid parental leave, disability insurance, supplemental life insurance, and an employee assistance program.
• Paid holidays, tuition reimbursement, and additional incentives.
• Equal opportunity, drug-free, and smoke-free workplace.