Collections Analyst

Location: La Crosse, Wisconsin, United States. Hybrid schedule: onsite Monday through Thursday; Friday work location is flexible based on business needs.

Annual base salary: $45,821.66–$64,224.99. Compensation type: hourly. Not incentive or sales-commission eligible.

Company

Creates sustainable and efficient climate solutions for buildings, homes, and transportation, with a focus on environmental responsibility.

What you will do

• Manage an accounts receivable portfolio and execute collection strategies to reduce delinquency and Days Sales Outstanding.
• Respond to customer inquiries involving documentation, billing errors, payment applications, disputes, program changes, and new sales requests.
• Contact customers about overdue receivables, identify reasons for non-payment, and place accounts on credit hold when necessary.
• Monitor customer credit-line compliance, recommend credit-line changes, and prepare or approve over-line requests within the assigned authority level.
• Run D&B reports, obtain credit references, and support credit decisions.
• Promote, negotiate, and sell automated or pre-payment options while collaborating with sales offices, plants, customers, and other business partners.

Requirements

• High school diploma required; a BS or BA in Finance, Accounting, or another business discipline is preferred.
• At least one year of experience in collections or customer service; manufacturing experience is preferred.
• Relevant experience in risk analysis and receivables collection is advantageous.
• Strong interpersonal, verbal, and written communication skills with the ability to build professional relationships.
• Ability to prioritize daily, weekly, and monthly work to meet or exceed collection metrics.
• PC literacy and basic Microsoft Office proficiency required.

Culture & Benefits

• Health insurance and wellness programs begin on the first day for employees and their families.
• Family-building benefits include fertility coverage and adoption or surrogacy assistance.
• Paid time off includes vacation days, holidays, sick leave, volunteer leave, and parental leave options.
• 401(k) matching, training and education programs, tuition assistance, and student debt support are available.