Collections Analyst (AI)

Location: Ventura, United States

Base salary: $48,200–$88,300 USD per year

Company

Technology company providing an independent digital advertising platform that helps brands and agencies reach audiences across the open internet.

What you will do

• Analyze invoice disputes to identify trends, root causes, and opportunities to prevent recurring billing and collection issues.
• Research and resolve Order to Cash disputes in partnership with the CAO organization, Business Team, and global regions.
• Administer an automated collections portfolio of approximately 600 lower-value, lower-risk customer accounts.
• Monitor FIS GetPaid automated collections activity, including statements, payment reminders, follow-ups, and interventions requiring human attention.
• Identify and implement process improvements, automation, and AI opportunities within collections and dispute management.
• Provide reporting, trend analysis, and ad hoc analytical support to Credit & Collections management.

Requirements

• Degree in Business, Finance, Accounting, or a related field, or equivalent work experience.
• Experience in accounts receivable, collections, dispute management, invoice research, or related financial operations.
• Strong analytical, root cause analysis, communication, organizational, and time management skills.
• Proficiency with Microsoft Excel and Microsoft Office applications.
• Experience with FIS GetPaid or similar collections, accounts receivable, or dispute management systems.
• Experience supporting global or multi-region account portfolios and improving processes, automation, or systems.

Culture & Benefits

• Work within a global organization spanning more than 30 offices and multiple regions.
• Comprehensive medical, dental, and vision healthcare with premiums paid in full for employees and dependents.
• 401(k) retirement plan with company match, disability coverage, life insurance, and employee stock purchase opportunities.
• Paid sick time, vacation, parental leave, tuition reimbursement, well-being benefits, and approximately 13 paid holidays per year.
• Eligible employees may receive stock-based compensation and other role-dependent incentives.