Manager Operations - Singapore Ground Operations

Location: Onsite at hirify.global South Pacific Hub, 90 ALPS Avenue, Singapore 498746

Company

hirify.global is a global express transportation company delivering transportation and business solutions across more than 220 countries and territories.

What you will do

• Lead, recruit, develop, coach, and manage the performance of Ground Operations employees.
• Oversee daily shipment pickup, sorting, dispatch, service quality, transit time, loss and damage, and cost-efficiency performance.
• Plan operational resources, rosters, targets, and short- and medium-term workforce requirements.
• Review processes, investigate operational anomalies, implement corrective actions, and maintain regulatory compliance.
• Prepare operational reports and presentations for senior management and manage relevant information systems.
• Lead projects, continuous improvement initiatives, vendor activities, and department budget management.

Requirements

• Bachelor’s degree in any field.
• At least five years of experience in logistics, express courier, transport, process engineering, industrial engineering, or a relevant field.
• Valid Class 3/3A Singapore driving licence, or the ability to immediately convert or obtain one.
• Data-driven mindset with strong analytical and problem-solving skills.
• Strong organizational, time-management, decision-making, communication, and stakeholder-management abilities.

Culture & Benefits

• People-first culture based on the People-Service-Profit philosophy.
• Equal opportunity and commitment to a diverse, equitable, and inclusive workforce.
• Opportunities for employee development and growth.
• Customer-centric environment focused on reliable delivery and high service quality.