Sales Operations Manager (AI Robotics)

Location: Newcastle upon Tyne, United Kingdom

Company

hirify.global develops AI robotics and navigation technologies for land, air, sea and space applications, including inertial sensors, GNSS, sonar, robotics, quantum sensors and photonics.

What you will do

• Lead, coach and develop a cross-functional EMEA team across Revenue Operations, Bid Management, Sales Enablement/Marketing Operations and Forward Deployed Engineering.
• Translate EMEA sales strategy into operational plans, processes, tooling and operating cadences.
• Own Salesforce CRM administration, data quality, reporting, dashboards and sales forecasting.
• Oversee RFP, RFQ and tender responses, sales enablement content, competitive intelligence and campaign support.
• Manage deal desk governance, pricing and discount approvals, contract routing, sales compensation administration and commission processes.
• Provide reporting and operational insight to the Managing Director and Sales Director, EMEA, while partnering with global Marketing, Finance, Product and Sales Enablement teams.

Requirements

• 5–8 years of experience in Sales Operations, Revenue Operations or Sales Enablement, including experience leading, mentoring or coordinating others.
• Experience in a B2B technology or hardware sales environment.
• Experience managing or closely coordinating cross-functional teams.
• Essential: Salesforce CRM administration and reporting experience.
• Strong process design, continuous improvement, data analysis, commercial acumen and project management skills.
• Excellent communication, organisation and delivery-focused skills, with the ability to build processes from scratch in ambiguous environments.

Nice to have

• Experience with bid or tender management in a regulated or technical sales environment.
• Experience with MEDDIC or MEDDPICC sales methodology, CPQ, forecasting and sales engagement platforms.

Culture & Benefits

• Opportunity to grow with a developing AI robotics and navigation technology company.
• Commitment to research, discovery, autonomy and continuous improvement.
• Safety-focused workplace with HSE compliance responsibilities.
• Cross-functional collaboration with teams in the United Kingdom and Australia.