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4 дня назад

Customer Marketing Manager (SaaS)

Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Customer Marketing Manager (SaaS): Developing and optimizing customer marketing programs for onboarding, cross-sell, engagement, loyalty, advocacy, and renewal across a device management product suite with an accent on campaign execution, customer events, and cross-functional collaboration. Focus on analyzing product usage and KPI performance, experimenting with new tactics, and using customer insights to improve retention and revenue growth.

Location: Remote, United States; candidates must reside in one of hirify.global's open states: Arkansas, Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, Oklahoma, Oregon, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin.

Company

hirify.global develops device management products that help IT teams reduce complexity, improve efficiency, and maintain control across their environments.

What you will do

  • Develop, implement, and optimize customer marketing programs, including onboarding and cross-sell campaigns.
  • Partner with email, content, product marketing, sales, and technical product experts to launch targeted campaigns and customer communications.
  • Facilitate and host customer marketing events.
  • Track program and KPI performance, prepare reports, and provide insights to senior leadership.
  • Research audiences and competitors to test new customer marketing opportunities and tactics.
  • Analyze product usage and customer engagement data to identify pain points and improvement opportunities.

Requirements

  • 5+ years of marketing experience.
  • Previous experience driving successful customer marketing programs.
  • Experience managing and executing customer marketing campaigns across the customer journey.
  • Strong knowledge of customer marketing principles and tools.
  • Strong organizational, analytical, collaboration, and problem-solving skills.
  • Must reside in one of hirify.global's open US states; the role does not generally qualify for employment visa sponsorship.

Culture & Benefits

  • Four-day work week.
  • Equity participation.
  • Managers who support professional development.
  • 100% premium coverage for medical, dental, vision, disability, life, and AD&D insurance for eligible employees and dependents.
  • Flexible paid time off, health savings account, wellness incentives, and a company match on the first 6% of employee deferrals.
  • Values awards nominated by team members.

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