Manufacturing Quality Improvement Analyst II (Automotive)

Location: Portland, Oregon, United States. Hybrid schedule: 4 days per week in-office and 1 day remote. Applicants may work in or relocate to Portland; relocation assistance is not available.

Salary: $71,000–$91,000 USD per year, depending on knowledge, skills, and experience.

Company

Commercial vehicle manufacturer developing trucks, buses, chassis, financial services, and future electric, hydrogen, and autonomous driving solutions.

What you will do

• Serve as the first point of contact for emerging field quality issues and monitor trends to identify risks.
• Lead cross-functional investigations by analyzing warranty claims, product configurations, failure rates, costs, and product volumes.
• Create and manage FRACAS investigations, quantify failure modes and probable root causes, and coordinate corrective actions.
• Facilitate structured problem-solving, assign accountability, escalate technical concerns to subject matter experts, and report findings to management.
• Support rate planning, quality reporting, process documentation, training, tool development, and continuous improvement initiatives.

Requirements

• Bachelor’s degree and 2 years of related experience, associate’s degree and 3 years of related experience, or 6 years of related experience.
• Working knowledge of truck product design, system integration, testing, and overall vehicle operation.
• Experience with analytical techniques, statistics, forecasting, performance metrics, and trend analysis.
• Knowledge of structured problem-solving methods and experience contributing to cross-functional projects.
• Strong interpersonal, communication, and presentation skills, including the ability to explain findings to management.
• Applicants must be legally authorized to work permanently in the United States; visa sponsorship is not available, including for existing visa holders.

Nice to have

• Familiarity with DTNA warranty data structures, reporting tools, manufacturing plants, and internal engineering, purchasing, production, compliance, service, and telematics processes.
• Experience developing analytical tools, process documentation, training, and knowledge-sharing resources.

Culture & Benefits

• 401(k) company contribution with matching up to 8% and an additional non-elective contribution of 3–7% depending on age.
• Starting at four weeks of paid vacation and 13 or more calendar holidays.
• Eight weeks of paid parental leave, employee assistance, healthcare plans, and wellness programs.
• Tuition assistance, volunteer paid time off, short- and long-term disability plans, and onsite fitness at some locations.
• In-person collaboration supports a one-team working environment and customer-focused quality improvement.