Director of Revenue Operations (AI/Salesforce)

Location: San Francisco, CA, United States

Salary: $190,000–$210,000 per year

Company

hirify.global provides AI-driven post-purchase solutions for retailers, including automated customer service, returns and exchanges, fulfillment, product and shipping protection, and fraud detection.

What you will do

• Partner with executives and GTM leaders on coverage models, pricing, packaging, organizational design, and annual planning.
• Own account segmentation, territory design, capacity planning, headcount modeling, quota setting, and revenue models.
• Lead deal desk operations, pricing approvals, contract handoffs, and the GTM operating cadence, including MBRs, QBRs, forecasting, and executive reporting.
• Design variable compensation plans and manage commission documentation, approvals, adjustments, and payouts.
• Own the GTM technology budget, Salesforce and sales-stack optimization, vendor relationships, and data governance.
• Lead AI and automation initiatives and manage a team across business systems, Salesforce administration, operations, and GTM engineering.

Requirements

• 8+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy, including 3+ years managing a team.
• Experience leading full annual planning cycles covering segmentation, territories, capacity, quotas, and compensation.
• Deep hands-on Salesforce and GTM stack knowledge, including data models and system architecture.
• Strong financial modeling skills in Excel or Google Sheets and the ability to present revenue models to executives.
• Experience designing variable compensation plans and managing end-to-end commission accuracy.
• Familiarity with LLM tools such as Claude and the ability to communicate directly with senior sales leaders using data.

Culture & Benefits

• Collaborative and supportive environment with colleagues from diverse backgrounds.
• Medical, dental, and vision benefits.
• Stock in an early-stage startup.
• Generous, flexible paid time off.
• 401(k) with financial guidance from Morgan Stanley.
• Immigration-related sponsorship is not provided.