Account Manager II (Logistics)

Location: New York City, NY, United States; candidates must live within a 50-mile radius of New York City or surrounding cities within the territory. Regular in-person customer meetings are required.

Salary: $5,775–$10,600 per month

Company

hirify.global provides transportation and logistics services for business customers.

What you will do

• Maintain and deepen relationships with small to mid-sized business customers in an assigned geographic territory.
• Research customer businesses and supply chains to identify needs and develop logistics solutions.
• Coordinate with sales, operations, and other internal partners to deliver a seamless customer experience.
• Negotiate competitive market-based pricing and occasional strategic pricing for selected customers.
• Use internal systems, mobile devices, PowerPoint, and other technology tools to support account management.
• Travel overnight occasionally to meet customer and business needs.

Requirements

• Bachelor's degree or equivalent experience.
• Four years of business-to-business sales experience, or two years of the company's business-to-business sales experience in lieu of a degree.
• Strong communication, organization, time management, problem-solving, adaptability, and business acumen.
• Experience building and maintaining strong client relationships, analyzing data, monitoring account health, and ensuring customer satisfaction.
• Must live within a 50-mile radius of New York City or surrounding cities within the assigned territory.

Nice to have

• Customer account management or relationship management experience.
• Experience onboarding new customers, clients, or accounts.
• Success growing existing customer relationships or revenue.
• CRM and account planning experience.
• Cross-functional collaboration supporting customer success.

Culture & Benefits

• Regular face-to-face customer interaction in a market-based territory.
• Comprehensive employee benefits are available.
• Equal opportunity employer with reasonable accommodations available throughout the application process.