4 дня назад
Junior Product Owner - Digital Operations
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Junior Product Owner - Digital Operations (Digital Operations/Agile): Creating future-state products, processes, and project deliverables that transform service delivery with an accent on operational analysis, stakeholder alignment, and field adoption. Focus on facilitating working sessions, translating operational issues into product improvements, conducting user testing, and validating solutions through pilots and prototypes.
Location: Phoenix, Arizona, USA; in-office position with 4 days in the office and 1 day remote per week. Travel by air, car, or other transportation may be required up to 10% of the time.
Company
provides recycling, waste, environmental, and field services across North America, with a focus on sustainability, circularity, and decarbonization.
What you will do
- Create process documentation, project content, and inputs for agile delivery.
- Plan and facilitate business working sessions and help update the product backlog.
- Support analysis, requirements, design, testing, training, release management, and product support.
- Conduct sessions with field stakeholders and subject-matter experts to resolve gaps and define future-state processes.
- Perform user testing, recommend UX improvements, and participate in proof-of-concept, prototype, and pilot activities.
- Align Operations, Information Technology, vendors, and other stakeholders around product objectives and deliverables.
Requirements
- Experience in a support role with a consulting, transportation, or logistics firm.
- Familiarity with organizational and project change management processes.
- Experience organizing and supporting diverse groups of contributors and stakeholders.
- Experience with Agile project delivery methodologies.
- Strong critical thinking, communication, time management, and facilitation skills.
- Ability to create and work with content in PowerPoint, Word, Excel, and Visio; SQL database query experience is a plus.
Culture & Benefits
- Inclusive, diverse, and human-centered work environment.
- Medical, dental, and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability, life insurance, and employee assistance program.
- Retirement plan with company match, employee stock purchase plan, and paid time off.
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