4 дня назад
Distribution Transformation - Change Management Lead
152 000 - 200 050$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Distribution Transformation - Change Management Lead (Retail Banking): Leading enterprise change strategies for Citizens' distribution transformation and future-state operating models with an accent on organizational readiness, leadership activation, and measurable adoption. Focus on designing adoption roadmaps, testing new approaches, analyzing behavior and business outcomes, and sustaining cultural change across a geographically dispersed branch network.
Location: Boston, Massachusetts; New York, New York; Atlanta, Georgia; Southfield, Michigan; Pittsburgh, Pennsylvania; or Philadelphia, Pennsylvania
Salary: $152,000–$200,050 per year, plus an opportunity to earn an annual discretionary bonus.
Company
is a retail banking organization modernizing its distribution model through the Network Evolution and Xperience Transformation initiative.
What you will do
- Lead enterprise change strategies for high-impact distribution transformation initiatives.
- Translate future-state distribution and operating models into adoption roadmaps covering structures, roles, capabilities, and daily operations.
- Mobilize executive sponsors, distribution leaders, and cross-functional stakeholders around transformation outcomes.
- Lead pilots, micro-testing, continuous listening, and feedback mechanisms to reduce implementation risk and improve adoption.
- Establish measurement frameworks for readiness, adoption, behavior, proficiency, and business outcomes.
- Develop sustainment and culture transformation strategies that reinforce behavioral change and continuous optimization.
Requirements
- 10+ years of experience leading large-scale organizational transformation, change management, operating model activation, or business transformation initiatives.
- Experience driving enterprise-wide adoption with senior leaders and influencing stakeholders without direct authority.
- Experience leading organizational and behavioral change across complex, multi-location, customer-facing organizations.
- Experience establishing change measurement frameworks linked to business performance.
- Strong executive communication, facilitation, storytelling, and stakeholder management skills.
- Ability to work from one of the listed U.S. locations.
Nice to have
- Experience in retail banking, distribution, branch network transformation, workforce transformation, or customer experience industries.
- Expertise in behavioral science, adoption strategy, design thinking, continuous improvement, or test-and-learn methodologies.
- Advanced degree in Business, Organizational Development, Psychology, Change Leadership, or a related field.
Culture & Benefits
- Flexible work arrangements within the role's listed U.S. locations.
- Medical, dental, and vision coverage.
- Retirement benefits and maternity/paternity leave.
- Education reimbursement and wellness programs.
- Paid time off exceeding mandatory paid sick or paid time-away requirements in every local and state U.S. jurisdiction.
Hiring process
- Any offer is conditional on successfully passing a background check, which may include credit, motor vehicle, public record, employment, and criminal background reviews.
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