Global Change & Communications Senior Specialist - Digital Products

Company

Boston Consulting Group is a global management consulting firm delivering business transformation through consulting, technology, design, and digital ventures.

What you will do

• Execute change strategies for internal digital products and embed behaviors that drive adoption.
• Conduct stakeholder and change impact assessments, identify risks, and develop mitigation activities.
• Develop, write, review, and deliver user-focused communication plans and content.
• Develop training and enablement approaches and content.
• Track change management and behavioral KPIs and metrics.
• Engage with agile product squads, understand roadmaps, and coordinate change activities across workstreams and cross-functional teams.

Requirements

• 4–6 years of experience in a dedicated change management role.
• Excellent verbal and written communication skills; fluent English is required for writing, reading, and speaking.
• Experience collaborating with agile product delivery teams.
• Exposure to behavioral science or related disciplines.
• Experience or passion for structuring and solving complex problems.
• University degree with strong academic achievement preferred.

Nice to have

• Change management certification.
• Consulting or project management experience.
• Experience operating in an agile model.
• Interest in developing further expertise in behavioral science.