Director of Account Management (Telematics)

Location: Arden Square, Crewe, United Kingdom; in-office 5 days per week

Company

hirify.global provides sustainable mobility, connectivity, telematics, and technology solutions for businesses, with a focus on supporting the energy transition.

What you will do

• Set and execute the retention and growth strategy for the Telematics UK customer portfolio.
• Drive revenue growth through cross-selling, upselling, and pipeline development within existing accounts.
• Lead, coach, and performance-manage a team of 50 FTE against commercial objectives.
• Manage strategic B2B accounts and build relationships with executive and C-suite stakeholders.
• Oversee account reviews, profitability, performance reporting, and forecasts for the Sales Director.

Requirements

• Experience leading and developing teams in Account Management, Customer Success, or Sales.
• Demonstrated results against retention, revenue growth, or commercial performance targets.
• Experience managing strategic B2B customer relationships with senior and C-suite stakeholders.
• Knowledge of account growth, customer lifecycle, or retention methodologies.
• Experience coordinating work across multiple functions, such as Sales, Operations, or Customer Success.
• Availability to work in the Crewe office five days per week.

Culture & Benefits

• Competitive salary, bonus scheme, and car allowance.
• Family private medical cover, pension plan, life assurance, and 25 days of holiday plus bank holidays.
• Employee fuel card after six months and an electric vehicle salary sacrifice scheme after twelve months.
• Employee assistance programme and 24-hour wellness and healthcare assistance.
• Purpose-built Crewe workplace with a gym, café, barista bar, and games rooms.
• Inclusive environment supported by diversity, equality, inclusion, mental health, disability, and community initiatives.

Hiring process

• Apply online through the company’s recruitment system.
• Contact the talent team for more information about the role or workplace.