Sr Manager - Creative Services Ops

Location: Reston, Virginia, United States; hybrid work schedule with office presence required

Annual base salary: $135,800–$183,800, plus potential discretionary bonus and, for certain roles, discretionary stock awards.

Company

hirify.global provides internet infrastructure services focused on the security, stability, and resiliency of the networked world, including DNS services.

What you will do

• Own the intake, planning, scoping, timelines, budgets, risk assessments, and delivery of multiple creative projects.
• Manage creative briefs and the production of design assets, UX research, digital and print advertising, and related deliverables.
• Serve as the primary relationship owner for internal clients and cross-functional partners, aligning requirements, milestones, approvals, and expectations.
• Coordinate creative, strategy, production, media, agency, and client-facing teams to keep projects moving and aligned with business goals.
• Support capacity planning, staffing plans, team readiness, workflow improvements, and operational strategy.
• Review deliverables for accuracy, context, alignment with business feedback, and quality before stakeholder distribution.

Requirements

• Bachelor’s degree in marketing, product or project management, a related field, or equivalent experience.
• 10+ years of related marketing experience and experience managing others.
• Experience in creative operations or account management within an advertising agency or internal corporate creative studio.
• Experience managing creative and design projects across large, cross-functional teams.
• Familiarity with Agile project management methodologies and JIRA.
• Strong stakeholder management, requirements documentation, consensus-building, risk mitigation, and operational planning skills.

Culture & Benefits

• Mission-focused, values-driven environment supporting a stronger and more secure internet.
• Dynamic and flexible work environment.
• Competitive benefits and opportunities for career growth.
• Discretionary bonus based on individual and company performance.
• Potential eligibility for discretionary stock awards depending on the role.