Senior Manager, Digital Merchandising Planning & Operations (AI)

Location: Hybrid position based in Los Angeles, California, with a minimum of three office days per week and regular onsite presence.

Salary: USD 110,000–125,000 per year

Company

Media and entertainment business operating news, finance, golf, sports, genre entertainment, streaming, ticketing, and related digital consumer platforms.

What you will do

• Build and improve workflows and organizational systems for merchandising and promotional campaigns across streaming and ticketing platforms.
• Maintain calendars covering campaigns, launches, seasonal moments, key dates, dependencies, and business priorities across AVOD and TVOD.
• Coordinate timelines, deliverables, approvals, stakeholder inputs, and dependencies from campaign development through execution.
• Create polished presentations and consolidated planning materials for internal stakeholders and leadership.
• Develop AI-enabled workflows that synthesize inputs, automate repetitive work, improve documentation and reporting, and make information easier to access.
• Partner with Product, Marketing, Creative, Analytics, Programming, and other teams to coordinate initiatives and resolve conflicts.

Requirements

• 5+ years of experience in project or program management, marketing operations, integrated marketing, content operations, digital media, business operations, or a related field.
• Exceptional organizational and project management skills across multiple initiatives, stakeholders, deadlines, and dependencies.
• Experience building or improving workflows, calendars, trackers, databases, or comparable coordination systems.
• Advanced proficiency with Airtable, Asana, Google Sheets, or comparable planning and productivity tools.
• Hands-on experience with generative AI or AI-enabled productivity tools and strong skills in executive-ready presentations, written communication, and information synthesis.
• Ability to work independently, create structure in ambiguous situations, and maintain attention to detail while understanding broader business priorities.

Nice to have

• Experience designing AI-enabled workflows, automations, knowledge-management systems, or connected productivity-tool systems.
• Experience in entertainment, streaming, digital media, e-commerce, ticketing, content programming, or merchandising.
• Familiarity with digital merchandising, campaign management, or content promotion.
• Bachelor's degree in Business, Marketing, Communications, Media, or a related field.

Culture & Benefits

• Hybrid work arrangement with regular collaboration from the office.
• Medical, dental, and vision insurance.
• 401(k), paid leave, tuition reimbursement, discounts, and additional perks.
• External candidates may be required to attend an in-person interview before a hiring decision.