Senior Director, Strategic Accounts (SaaS)

Location: Based in New York City or the surrounding Tri-State area; onsite collaboration as needed, with up to 30% travel

Company

A software and analytics platform serving institutional commercial real estate investors, brokers, and service providers.

What you will do

• Define and execute the global Strategic Accounts strategy, including account plans, pipeline expectations, retention, expansion, and long-term customer value.
• Lead complex enterprise sales and strategic partnership opportunities involving multiple decision-makers, C-suite stakeholders, and multi-million-dollar potential.
• Build executive relationships with commercial real estate customers and identify opportunities for broader adoption, new technology use, and partnership expansion.
• Lead, coach, and develop Strategic Account Executives and Account Managers while strengthening the function's operating model and sales capability.
• Manage forecasting, pipeline planning, revenue reviews, strategic opportunity management, onboarding, adoption, renewals, and expansion.
• Bring customer and market insight to Product, Marketing, Customer Success, Sales Operations, and executive leadership, while representing the business across the commercial real estate ecosystem.

Requirements

• Strong experience in complex B2B enterprise sales, strategic accounts, or strategic partnerships.
• Commercial real estate experience, ideally with brokers, service providers, investment organizations, valuation, or CRE technology.
• Experience engaging C-suite and board-level stakeholders in complex commercial negotiations.
• Experience leading, coaching, mentoring, or developing sales talent.
• Strong forecasting, pipeline management, planning, pricing, deal structure, and commercial execution skills.
• Ability to work from New York City or the surrounding Tri-State area, collaborate onsite as needed, and travel up to 30%.

Culture & Benefits

• Work with global teams and stakeholders across geographies, cultures, and time zones.
• Opportunity to shape a developing Strategic Accounts organization during an accelerated growth phase.
• Support for accommodations throughout the selection process.
• Virtual interview process with Talent Advisory, Strategic Accounts, peer leadership, the SVP of Sales, and senior executive leadership.

Hiring process

• Virtual Talent Advisor interview, recorded using BrightHire.
• Virtual interviews with the Strategic Accounts leader, a senior peer leader, and the SVP of Sales.
• Final virtual interview with senior executive leadership.