Sales Enablement Coordinator (SaaS)

Location: Richmond Hill, Ontario, Canada. Travel requirement: 0%.

Company

hirify.global Applanix develops positioning and orientation solutions, while hirify.global Field Systems provides hardware, software, and services for construction, surveying, mapping, automotive, marine, utilities, and related industries.

What you will do

• Manage end-to-end fulfillment of sales order deliverables for recurring revenue subscriptions.
• Generate and distribute authorization codes, system configuration files, firmware warranty extension codes, and hardware warranty notifications.
• Support quotation creation, purchase order review, sales and service order processing, and RMA coordination.
• Maintain accurate Salesforce records and provide feedback on order workflow improvements.
• Participate in system testing and user acceptance testing for sales enablement tools and CRM enhancements.
• Serve as an operations backup during peak periods, quarter-end activity, and team absences.

Requirements

• 2–4 years of experience in sales operations, order administration, customer support, or SaaS subscription fulfillment.
• High school diploma or equivalent; a business or operations degree is an advantage.
• Experience with Salesforce and Navision is highly preferred.
• High proficiency in Microsoft Office, including Excel and Word.
• Understanding of subscription lifecycles, recurring revenue structures, entitlement models, and license-code generation.
• Strong attention to detail, communication, organization, and problem-solving skills.

Nice to have

• Associate or Bachelor's degree in Business, Operations, or a related field.
• Direct experience with Salesforce and Navision.

Culture & Benefits

• High-visibility role influencing customer satisfaction and recurring revenue operations.
• Collaborative environment focused on team success, innovation, and mutual support.
• Opportunities to build experience across sales operations, SaaS licensing, and CRM administration.
• Values-driven culture centered on belonging, growth, innovation, ownership, and real-world impact.