Sales Operations Associate (Salesforce)

Location: Toronto, Canada; hybrid work with four days in the office each week

Base salary: $47,476.00–$69,634.66 annually, plus a 7.5% annual incentive target.

Company

hirify.global provides financial information, research, and analytics, including services through DBRS hirify.global.

What you will do

• Administer Salesforce data reviews, bulk data ingestion, bulk edits, validation rules, and workflows.
• Maintain documentation for Salesforce and Marketing Cloud Account Engagement (Pardot) objects, fields, and configurations.
• Cleanse and segment contact databases for direct marketing campaigns.
• Support regional marketing teams with outbound campaign execution and analyze campaign results.
• Coordinate data flows and projects with business development and cross-functional stakeholders.
• Develop reports that communicate project benefits and future plans.

Requirements

• 1–2 years of experience with Salesforce CRM; Marketing Cloud Account Engagement (Pardot) experience is preferred.
• Strong problem-solving, communication, quantitative analysis, and prioritization skills.
• Proficiency with Outlook, Word, Excel, and PowerPoint.
• Bachelor’s degree.
• Interest in the financial services industry and ability to work in a fast-paced environment.
• Ability to work in the Toronto hybrid model, with four days in the office each week.

Nice to have

• Financial services industry experience.
• Experience in a sales or marketing team.
• Experience with Oracle and invoicing workflows.
• Experience applying AI tools to reduce manual effort.

Culture & Benefits

• Hybrid collaboration model with tools and resources for working with global colleagues.
• 401(k) match of up to 6% of salary and potential stock ownership.
• Medical, dental, and vision coverage with potential premium discounts and HSA contributions.
• Trust-based time off, paid sabbatical, family caregiving leave, and parental leave.
• Annual $1,000 flex stipend, tuition reimbursement, coaching, and mentorship opportunities.
• Life, disability, wellness, adoption assistance, charitable matching, and paid volunteering programs.